Privacy Policy

Last Updated: January 2026

Clowd, LLC (“Clowd,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

INFORMATION WE COLLECT

Personal Information

When you visit the Site, place an order, or contact us, we may collect the following personal information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party providers)
Order history
Account information (if applicable)

Automatically Collected Information

When you browse the Site, we automatically collect certain information, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the Site
Referring website or source

This information is collected using cookies, log files, pixels, and similar technologies.

HOW WE USE YOUR INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

We use your information to:

Process and fulfill orders
Communicate with you about your purchases
Provide customer support
Improve and optimize our Site
Send marketing and promotional communications (you may opt out at any time)
Prevent fraud and enhance security
Comply with legal obligations

SHARING YOUR INFORMATION

We may share your personal information with trusted third parties to help us operate our business, including:

Payment processors
Shipping and fulfillment providers
Marketing and analytics partners
E-commerce and website hosting platforms

We only share information necessary to perform these services and require partners to protect your data.

We may also disclose information if required by law or to protect our rights.

COOKIES & TRACKING TECHNOLOGIES

Clowd uses cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and personalize content.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

BEHAVIORAL ADVERTISING

We may use your information to provide targeted advertising or marketing communications we believe may be of interest to you. This may include ads shown on other websites or platforms.

You can opt out of targeted advertising through industry opt-out tools or platform settings.

YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Opt out of marketing communications
Restrict or object to certain data processing

To exercise these rights, please contact us using the information below.

DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

SECURITY

We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

CHILDREN’S PRIVACY

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.